It's a Scam Seller
1Outlet is beyond shady, it's a disgrace. Their scam is built on taking people’s money without attempt to deliver products, then hiding behind silence or Giuliana the AI Bot telling you "I am passing your request to my colleagues to help you check on your order and update you asap." That has been my experience with an order I placed in February, and automated response emails right now that are like the middle finger. No legitimate business should operate like this, I have reported this to the SPF. I have also contacted the founder Jack Wong (of Simba), whose contact one can easily find through a cursory internet search. According to its own site, 1Outlets is operating under PruBuy and Simba, founded by Jack Wong. If you look up their registration (number they make available on their About Us page) there are three people linked to this operation. When you look at the address under Google, its location in Singapore is permanently closed and comments are closed. The contact telephone number is fake and has no actual account attached to it. If you look at what they publish under legal and return policy section of their site, it is clear to me that they are setting the table to make it impossible or difficult to get a return for non-delivery of goods, and at the very best give you "store credit" for goods it is questionable if they even have. Don't waste your money on these crooks.