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Robert George

英国

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Nike

Literally no warranty.

I bought my wife who is 72 a pair of Nike waterproof trainers 8 months ago and a hole about 14mm in dia has appeared in one off the shoes. There is also a small tare in the toe where the two materials join. I raised a claim and they have said that the damage falls out of the 6 months presumption period????. Surely in the UK we have some sort out guarantee for the product use, as long as they have not been abused, and I doubt my 72 year old wife has abused her trainers. These trainers were recomended to us in the Nike shop, had we know how difficult Nike were to deal with we would not have bought them. I have replied to them three times but they just keep fobbing me off with the manufacturing date and the 6 month figure. Don't buy Nike product over priced, not good value and not real guarantee or warranty.

2026-08-06