They were NOT able to clean my ESN as promised, but at least I got a refund
I paid for the service to clean the blacklisted ESN/IMEI for a sprint iPhone due to unpaid bills. The service was $35 and advertised to be completed in 5 business days. 3 weeks later it was still not done, and and I could get no response from their “support” webpage to give me an update on if they are actually working on it and if/when it would be completed. The only good news is that I was able to get a prompt refund through PayPal, so at least someone is working at the website to handle payments, but apparently not to complete services as promised.