The main problem is no UK site
The main problem is no UK site, so nothing you can do when the law is on your side. Whilst for DRM they are represented by Rivacy, they aren't liable. Games just don't work - they push responsibility to developer for refund, who have no idea who paid what and also duck, also often foreign. Computers are complex as are games, so a sigificant gamble as many won't work so end up expensive junk. I havea bg library, but no more, Steam can for free, no mre games being bought!