Missing Package
Got a missing package that was never delivered or delivered to the wrong address. The customer service never pick up the phone and never reply to email nor the message through website. Order date: 31st Dec. 2021. Suggestion: don't order stuffs from smallrig website directly. B&H and Adorama are much more reliable. You can usually find what the smallrig items through B&H and Adorama. Edit: Jan. 19, Finally got some feedback from them and were able to issue a refund. The items are great that I still went to B&H to purchase the same item, but customer service speed on this one is definitely slow.