Very disappointed..
I ordered coffee machine they withdraw money from my bank account , but this item was out of stock. They return me money but not full amount, 30 $ less🙁. If you calling them , nobody answer, Only answering machine. If you try contact them by mail it’s also very slowly, I was waiting around 1 week. I I’m very disappointed make deal with company.☹️ After while this is their reply: 👇I sent my details as mention below, but the same story, no answer....🤷♀️. I advise you not to get involved with this company. Reply from 1Outlets Jan 24, 2019 Dear Katerina Gorokhovska, Thank you for your Order #xxxxxx709 and review. I am Sorry you had received a lesser refund due to exchange rates. The refund has already been processed and submitted to our payment gateway. The monetary authority's anti-abuse regulations require us to make the refunds, back to the same card facilities, in the same currency, once we are unable to fulfil the order. It's guideline also does NOT permit us to refund more than what deducted or obtained from the purchase. We have clicked on a Full Refund for the purchase. Please do not worry. We are able to do a rebate to you. Please help us take a photo of your statement, deducted and refunded amount (Blanko the sensitive parts) for auditor purposes and file the case properly. We would do a transfer to you quickly ;)
