AVOID
AVOID Betterhelp: I tried them about 15 months ago for both group and one-on-one therapies. The group setup felt more like group venting without valuable feedback from the therapists moderating, which ended up feeling more tiring than being heard. The one-one was much worse. I felt in ways violated due to the carelessness and total inattention of the therapist I was assigned (at one point her preteen son came into the room she was calling in from, and she helped him with his homework for a few minutes, then laughed it off with a careless, 'Sorry, where were we.' She didn't offer responsive questions or acknowledgements, it almost never felt authentically conversational, she simply went through a literal checklist of questions on her screen, about really vulnerable aspects of my life. The whole thing is unprofessional, jarring, and could potentially be really harmful for those without any prior experience working with GOOD therapists, or even simply caring therapists, whether online or in person. After this, I cancelled immediately, emailed the company with feedback, and would never consider subscribing again. AVOID AVOID AVOID. It's a money making endeavour, an online cash machine. Not legit in valuing real mental health and prioritising safety and relational skills. Total disservice to the mental health professional industry.