Customer support is non-existent
I placed an order (688836) on July 26 and received a shipping confirmation on July 27. Yet, the shipping confirmation email showed that 3 items from my original order did not ship. I sent an e-mails to their customer service asking about an update/explanation on July 28, 30, and 31 and never received an answer. I also tried their phone number and the same, was never able to speak with anyone. This company talks big about their support for the military and their supposed great customer service but yet I am an active duty Air Force deployed (my order address is an APO AE) and received ZERO support with my order and inquiries about it. I am truly disappointed at this company and cannot think of a worse buying experience for a first time customer like I am with them.