Very disappointing customer service experience!
On Friday 5 June, I bought a pair of Nike Vomero Plus trainers, however the delivery has been delayed for unknown reasons. The delivery should be on Sunday 7 June. I have contacted Nike customer service and resulted in the same response: to get more details about your tracking, please allow up to 24 hours so we can see following changes and I'll take note about what happen on this order here on our end. No one has been able to explain what has happened with my order. I'm extremely disappointed with Nike customer support and delivery handling. The parcel was delivered on Wednesday 10 June. It’s the lack of communication, false promises, and wasting a customer’s time. I do NOT recommend Nike customer service based on my experience, and unfortunately, I will not be a returning customer.
