Warranty non existant, customer service ignorant and device is rubbish quality
Worst phones ever and company is ignorant and 0 care. My boyfriend purchased a phone from their shop on ebay. It's cheap so we did not expect much, but after two months Charging port just stopped working out of nowhere. It does not charge simply that's it. If you keep it on charging cable it shows it's charging but battery level is not increasing and if you disconnect , battery wents dead. We used multiple chargers but it was a fault in phone. Contacted them via ebay, they chose to ignore us, the warranty of the phone is 1 year, they responded once offering 10£ discount which will not buy a new phone. We did not agree and asked to take phone back under warranty and fix it, send new one or refund. They chose to ignore us, we sent multiple messages and emails. 00000 customer care and warranty does not exist as it says.after experience I decided to read reviews and can see that a lot of customers had same issue with their phone charging thing. Crap and waste of money. I could give 0 stars instead