I also would give zero stars
I also would give zero stars. Seeing all these reviews has given me some comfort that this isn't just us its happened to. Absolutely appalling company. My 80 year old mother has been trying to make a claim on the gadget insurance ( only for £550) and this has been going on since September with her trying to send them all the documents they require. DO NOT USE THIS COMPANY or the company we thought we were buying this insurance through which is STAYSURE