Buyer Beware!
Purchased a Gen 1 machine just over 2 years ago for approx $3000. My 2-year warranty just expired (totally understand they don’t last forever). I was told after many back and forth emails that my machine was out of warranty and would need sent in for repair at my expense. I inquired how much, waited again for a delayed response from Mammotion. They said they no longer service my machine. Keep in mind this is less than a month outside of my 2-year warranty. I am not blessed with a $3000 paper weight that they refuse to fix. They were kind enough to offer me a 10% discount off a brand new machine. I think I’ll pass. If you are considering buying a machine from this company. Do some research on other brands that have a better warranty - and a company that at least still repairs them after 2 years. Definitely did not get my Return on Investment. Very disappointing. I would think you would do better Mammotion. :(
