IMPOSSIBLE TO RETURN PANS
If you want to return your pan DO NOT LIFT THE TOP OF THE BOX UP AND LOOK INSIDE - inside packing can remain undisturbed and box lid reclosed - it does not mater they will not allow a return. Their return policy states you have 60 days to return Quote" d. You have changed your mind and want to return a product." Unquote, Step #3 Quote " re-pack your product safely and securely," Unquote. No where could I find a caution statement that if you lift the lid of the box, even though contents have not been disturbed, you are not eligible to return the pans. BASICALLY, NOTHING IS ELIGIBLE FOR RETURN UNDER THEIR GUIDELINES - WHICH YOU DO NOT KNOW UNTIL YOU CALL CUSTOMER SERVICE.