What a mess
For being one of the biggest supermarket in the UK, Asda is a complete and utter mess because of the following reasons. They need to look at ocado and copy their strategy. 1) what a rubbish app, slow and slugish. Recently I added some items from my favourites and it added them twice so be warned. 2) none of the items on offer actually gets delivered, the day before you get a email saying items not available or substituted. Always get whats ordered with ocado, they need to upgrade their systems for a simple stock check. Going to point 3 3) why on earth will you substitute soya mince with mince beef, cauliflower with a courgette. 4) delivery's always missing items so you have to go through the refund way. On a plus its easy to get the money refunded from the app.