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Hilly

美国

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Sophie & Toffee

Bad customer service

Bad customer service. I purchased 200 grams of their clear silicone mold maker and it was short 35 grams. I took picture and the bottles are not opened. It is still sitting in its shipping box. They have a policy where issues like this gets addressed with in 5 days. I contacted them by email on the day I got it. It has been 4 days and still no response. I have sent them 2 more emails regarding this. I am not even sure I will get a response at this point and when the 5th day arrives which will be tomorrow. I don't think this will be resolved. So buyers beware. I do not plan to buy from them again.

2019-01-11有帮助 4