I'd give them less than 1 star if I could
I ordered a dress for a wedding 2 weeks before the date. When I got an email a week later saying they were still putting my order together and will let me know when it's shipped, I wrote back to cancel it because I didnt think I would get it on time. Initially they told me they couldn't because it "might " have shipped. I told them their own email said it wasn't and to refund please. After going back and forth, they told me to be patient for my refund. 5 days later, the day of my wedding they sent me an email saying it shipped. Ughh. I responded that this was supposed to be refunded, NOT shipped. They responded they would offer 10% off my next order. I would never recommend this company and obviously would never order from them again