Questionable service
I scheduled a flight to London from New York around May 24th. I booked a flight through flightguru.com. They took my payment and informed me that they will get back to me with a confirmation. A few days later, I got an email from them saying that the flight request was not successful and that I will be getting a refund soon. I called them several times since it had been almost 3 weeks since I got the email from them, and asked about my refund. They told me that it was still "pending" and did not give a reason as to why it was taking so long (they say it usually takes up to 10 business days). I am writing this review on July 5th, more than a month after I placed my order, and I still did not hear back from them and did not get a refund. Their website has been under maintenance for more than a week now. I realize now that I will not be getting my refund, but I am writing to warn everyone about these flight agents. I guess this is what happens when you don't do your research.