DRONE WORLD - SERVICE IS NON-EXISTANT once they get your money!
Drone World seems to be a "fly-by-night" company. They do not have a sales and/or service department. I had initially enquired about getting some mavic platinum batteries with a thor charger. The line was busy and I could only reach drone world via their online form. The rep or bot that replied stated I just needed to indicate the need for the platinum battery at time of purchase. They were obviously busy beyond their capacity due the holiday so I placed my order and tried for days to reach them. No luck! I did however, start getting automated information as to the processing of my order and tracking detail-sure enough they shipped the wrong product! It took another wait to even hear back from them regarding my complaint. They assured me they would make things right as long as I did not open the batteries - which I did not because I do not want batteries that do not match my drone! Eventually I heard from Drone World on 11.01.2019 and replied immediately assuring them that I had not opened the batteries - that was it! I have since sent 2-3 additional emails and called getting no where. This is unacceptable and I believe I should just return the whole $300+ order as this is asinine and completely unacceptable service. I will give Drone World until 25.JAN.2019 to contact me before I take steps to have the entire order returned at their cost and file a chargeback with my financial institution. WORST COMPANY EVER!!!