Poor customer service
Poor customer service. They only deal via email and they don't have phone numbers. And normally take 8 to 10 hours to reply. I ordered a mobile and they sent me a tracking number. The day after I checked the tracking number and there was no info. So I rang Australia Post and they said they had nothing on their system against the tracking number. I asked Etoren to please look into it and I am still waiting for an acknowledgement to my email let alone a solution. Stay away!