GoConfigure knows nothing about assembly
If I could give zero stars, I would. Hired GoConfigure to disassemble, move and reassamble my treadmill as my moving company essentially said that they didn't want to be responsible for moving it as exercise equipment isn't their specialty. Well, I would've been better off not paying extra for GoConfigure's "speciality" in successfully breaking my treadmill. The GoConfigure guy showed up a week after my move to disassemble, take my treadmill from my old house to my new house, and reassemble... in a pickup truck with no straps?? Thankfully we own a pickup truck and have straps (but also, we could've just done that ourselves?). The guy had no idea what type of equipment he was moving when he showed up - mentioned he thought it was a trampoline?! When he got it to my new house, he actually broke one of the washer and bolts due to over tightening, but since it was just one of many, it went unnoticed for a while until an absurd squeaking noice came from it. I had a tech come out to identify the issue, and he confirmed that this would've only been done by an installer (in this case, the reinstall/setup of my treadmill by GoConfigure). GoConfigure is refusing to reimburse me for the cost of the move as they claim that it's after the 30 day money back window. Completely horrible experience from start to finish, could not recommend a more terrible speciality assembly service.