Horrendous Custoner Service
Years ago, I booked one ticket but was charged TWICE. Despite my immediate efforts to contact the customer service, who did initially respond, nothing was done to rectify or even follow up on the matter even after I provided ALL the information required by them (again at least twice, because apparently their staff don’t talk to each other). Why am I writing this review only now? It’s because I’m still receiving their spam mails after unsubscribing from their contact list back then. There’s no was to permanently unsubscribe short of automatically redirecting their spam to your trash bin.