Service was truly 2nd to none
Although most of the reviews here are overwhelmingly negative, I had a very positive experience with Strava’s Support Desk. My account was locked after it was announced that logging in with Facebook would be discontinued. Logging in with Gmail resulted in an empty account. It was impossible to resolve this on my own. After a brief email exchange, I received a clear step-by-step plan explaining how to fix the issue. The result is that I can now access all my data using my Gmail account — absolutely great. If you’re experiencing the same issue, contact them by email. Explain the situation step by step, and I’m convinced they will provide the same proper solution.