YUYukon Design Studio★★★★★
Unfair attitude
Just to illustrate the unfairness of this merchant.
Here is a copy of their message :
Thank you for following up, and I’m sorry for the delay in getting back to you.
Yes, that’s absolutely fine — we can proceed with the 30% refund as previously proposed, and you can keep the items.
I never received the refund and after an abnormal number of reminders, Yukon are asking to sending back the products.
Is this a serious company ?
Tino Bocciolini
2026-07-01
YUYukon Design Studio★★★★★
After months of patience
After months of patience, despite Yukon’s commitment (Martin) to partially cash back my purchase for a defective product, they never respected their word.
Not a serious organisation.
Products are made and sent from China.
Cheap quality.
I never asked for a replacement (cheap quality). Now, Yukon ask me to send back the items. We already had this discussion last year and, instead of sending back products, they offered a partial refund.
They offered a partial refund and NEVER respected their word, but no answer on this point.
Now, they revert back to sending items back. The never ending story with an unfair merchant.
2026-06-29