Excellent customer service!
I recently made a purchase from this company for the first time. I really love all of the jewelry designs and was very pleased with everything I ordered. It wasn’t until I went to wear my new chain dungeon hangers that I realized I had a bit of a defect on one of them- it wasn’t staying closed. I messaged customer service and received a very speedy reply. I sent a quick photo and video of the defective hanger and they offered to send a new pair free of charge and shipping! Excellent customer service. Although I got a defective pair my first order it will not deter me from ordering again or recommending to others. I also ordered a few septum rings that I am very happy with! Thank you again to the representatives (Lisa & Mary) who helped me today 🖤