They ignore you and lie to keep your money! Don't Trust them!
Do yourself a BIG favor and avoid these people at all costs unless you can afford to give away money for nothing. I'm a disabled senior citizen on a tight budget and I fell for Vince's statements that anyone can lose weight and you don't have to give up your favorite foods. I take full responsibility for I making a Huge mistake by falling for it. I just wanted hope. Plus they offered a 100% moneyback guarantee ao I figured I would take a chance. I thought I was buying the one time price Fat Loss Extreme Program for $57.00 and a special Recipe Cookbook for $67.00. I NEVER received a receipt. That should have been a Red Flag but I didn't heed it. As soon as I got my password I went to the dashboard and knew immediately that I had made a huge mistake. I have severe health problems and cannot do their exercises or afford their different required foods and/or supplements. So that same day I wrote to their support address asking for them to honor their guarantee and refund my full $124.00. For over a week I wrote to every single person who sent me an email begging for my money back. Only one woman had the kindness to respond. If it hadn't been for her I would still be ignored. With her help they supposedly refunded my $57.00, But they are refusing to refund my $67.00 because they claim that was for coaching and a menu that I NEVER signed up for or received. It seems clear to me now why they never sent me a receipt. I honestly don't know how they can sleep at night stealing from people. Yes! I consider it stealing when you pay $67.00 for something you thought you were getting but never got and them claiming that you ordered something that you never would have ordered when you have severe health issues. Again, I take full responsibilty for making the mistake of ordering anything from them. I wish I had checked out all of the honest, BAD reviews about them before I made the mistake of trusting them. Update: There is no way for me to respond to their comments, but I assure you that they are Lies! I wrote to them the very same day asking for refunds but they ignored me for almost a week. They refunded half of my money so they DO have my account number. They Never sent me a receipt or confirmation or account number . I DO have ALL of my conversation messages with them if you want them. I have contacted my Credit Card company to do a chargeback for the rest of my money.