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Catherine

英国

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Huawei Technologies

Terrible

Terrible, bought the GT watch 5 with a free offer of buds, dpd emailed me to let me know 2 hours beforehand they will be delivering it, naturally, I was at work and didn't see the email until later that night. Contacted dpd who said I wasn't in and they've already packaged it to be sent back and they couldn't undo it, after a few hours! No number to call Huawei so having to converse via email, however, they take a day to get back to you, we have been conversing over 5 days as to what should be a 1 min email. And they won't return it back to me, will only refund me, and now the watch price has gone up and no longer offer of free buds and they wont give me this offer. Outrageous. Still waiting for my refund now.

2025-02-20有帮助 1