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Kristy Willcock

美国

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Veaul

BAD SERVICE !!!

I placed an order back on January 28th. I paid an extra $50.00 for expedited shipping. Here it is February 20th and still no dress. I requested the refund of the extra $50.00 since it should not be considered expedited if it takes almost a month to ship an item. They refused!!! They claimed it is due to the Chinese Holiday.. There was no info about the Chinese holiday when I ordered the dress. They as a courtesy should refund the $50.00. I am not asking for a full refund unless I do not receive the dress by Friday. Than it will be pointless since at that time my daughters sweet 16 will be ruined for no dress and a bad company who does NOT care about its clients.

2019-02-20