Formal Complaint - Deceptive Trade Practices and Bad Faith Claims Handling
I am filing this formal complaint against Liberty Home Guard (LHG) for bad-faith claims handling, breach of contract, and deceptive trade practices regarding my residential service contract. LHG has engaged in a pattern of misrepresenting their contract terms, denying a claim based on an unverified diagnosis, and utilizing coercive settlement tactics to avoid paying the $1,500 policy limit for a covered air conditioning failure during a Texas heatwave.