I received 2 pairs of athletic shoes…
I received 2 pairs of athletic shoes for Christmas, and one of the pairs did not fit, as my family purchased it in a size that was too big. I recached out to Customer Service for assistance; however, was informed that they do not accept returns; only exchanges. I was somewhat disappointed initially. But, Rovux stood by their products and offered to replace the pair that was too big with a pair that fits. Great Customer Service by Rovux!