Garbage equipment and garbage service. Nick Thompson Louisville
I ordered a second phone so I could work from home using the same number as work. After buying the phone and paying for it the phone would have to be unplugged and plugged back in daily to get it to work after a few hours. Numerous calls into Intermedia to people who barely spoke english ended up with the customer being blamed for the problems or with apologies and no solutions for four months straight. This company has gotten worse year after year with their customer service which has been outsourced to advisors who have been well trained to apologize but who have no ability to solve the problem and kick the can down the road so you have to repeatedly call back hoping you just go away.