Ignoring customer care
I bought 2 mobile phones but at first they were not sent. Because of being confused (no tracking information, phones still in cart) because I thought PayPal payment wasn't successful I paid a second time. After I realized my mistake efox (Aukey) was not available. No mail arrived their shop. With a delay of 35 days both deliveries of 2x2 phones arrived at the same day together. Many mails later efox still ignoring my desire being refunded for the second delivery and taking it back I am fed up with them