monthly cost not worth it and poor customer service
I used the scale years ago and recently got a new scale and rejoined the app. The app has no new changes in years. It looks outdated and for the monthly price you don't get many features. I have emailed 3 times asking if I can resent my achievements since I am starting over but have received zero replies back. So customer service is poor. I wanted the brown scale but only the black scale was available. I like the scale and seeing a color trend instead of weight but at some point I will switch back to a regular scale because the monthly price for so little in return is not worth it.