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MoeJoe88

德国

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I truely don't understand the negative…

I truely don't understand the negative reviews. I ordered a SMOK Develkin for around 33€. The package took round about 2 weeks from Hong Kong to Germany. I unscratched the field and checked the Develkin, if it is a replica. But it wasn't. It was an original. The screw were defective, so i couldn't press the fire button. I told the problem to the customer service and made a video of the defect. They have sent me a complet new Develkin Kit, with the TFV12 Prince. I didn't had to send the defective item back, so i have two Princes now. It took about two weeks again, but i am completely satisfied with the support. 5Stars, and I will order again. Greetings from Germany

2019-03-14