Do not buy this software.
I agree with Alastair and Gillardstunts. The software does not work as advertised for all DVDs. Customer service just asks for screenshots and refuses to honour their 30 day guarantee refund. The asking for screenshots appears to be a stalling mechanism to wear you down. Do not buy this software. There are better options out there that I have now purchased and work as advertised. Update 12/4/19 - MacXDVD have now replied to this review. Please note that they have my details and still refuse to offer a full refund despite what they say in the reply. Update 9/5/19 - MacXDVD has now offered a full refund and asked me to remove this review. I’ve already received a refund via my credit card provider and the review will stay.