Poor service
Purchased this insurance for my son was told effective date was 10/02/2025.But to my surprise today 10/03/2025 a pharmacy is trying to enter his details so we can collect a prescription and i am being told the insurance ID does not exist they call Aetna POP,Aetna is also telling them they don’t have my son’s details in their system.I call ISO all they can tell me is pay your money and claim.Why should i go through that stress of filing claims,i bought insurance for convenience.AVOID THIS INSURANCE AT ALL COSTS