Rayan Afdri turned a stressful nightmare into a breeze! 5 Stars.
Being robbed of my phone was one of the most stressful situations I have been through in a long time; however, the customer service I experienced from Rayan Afdri at US Mobile could not have been better. I needed my IMEI number blocked right away to keep all my information safe and Rayan did it for me within minutes with incredible professionalism and true empathy. It is not easy to encounter customer support people who are knowledgeable as well as compassionate at the same time. Thanks to Rayan’s ‘above and beyond’ help, I will be their customer for life. (To be honest, I chose to become US Mobile customer because of their customer service reputation and now it seems that I was right).