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Customer

美国

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Gym Source

Ordered a barbell over a month ago

Ordered a barbell over a month ago. Was told the product wasn't in stock and would take at least 3 weeks to be delivered. No big deal. I requested a refund. Was assured it would be handled. This was a month ago. I've reached out three times via email. One time via phone where I was told no one can help me except for the email address I've been corresponding with. Totally understanding of the whole covid19 situation, but processing a return is a digital task so this excuse holds no weight. I would highly recommend NOT using this vendor for anything as they have not been able to handle a simple task. Will never buy from them again. Unfortunately since they've done such a poor job refunding my money, I now have to be the crybaby who runs to the internet to leave bad reviews.

2020-05-06有帮助 1