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Juan Lopezn

美国

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Storage Post

Lights out.

This past Friday, 03/29/19. When I was moving in my stuff there was a dead mouse inside the main level where the garage door is located. I came back Saturday morning, still the same dead mouse there, no one cleaned it up. It was there until Sunday, and I had to pushed him out of the entrance with a stick. When I rented the storage I was asked for 24hour access, and I was told that it was okay. Saturday night like around 11ish pm, when I was putting stuff away, all the lights went out, and I was left in the dark, I had to put my stuff away with no light what so ever, none of the lights were working at all. I called and left a voicemail and no one got back to me yet at all. Wish they would’ve call me back, and help me. When I went upstairs to the main level floor the lights had went out too, and now the garage door was out too. It wasn’t coming down the electricity was gone upstairs. The only thing working was the elevator. So when I called and no one answer me, I had to close the garage door manually, because I didn’t want to leave it open. Really wished customer service was a bit better, and actually call me back. Thanks !

2019-04-03已认证