Poor follow up customer service
Customer service did not respond to multiple phone calls and emails. Sent in updated photos with requests. The following message was received multiple times. "Hi Lauren, Thank you very much for reaching out! I would like to let you know your Clinical Support Team is not able to make calls at this time. We are happy to continue to help you through email at this time. We would like to ask you to provide a little information for us to assist you with your concerns. We are looking forward to hearing from you soon with the information that has been requested."