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Gift Baskets Overseas

Excellent service, overpriced

I wanted to get my father a special basket this year because he’d been very ill the last few months and he loved picking through baskets for the variety of foods. I thought this year I’d send him the premium basket for £150 ($185). Unfortunately he passed away on Boxing Day without having opened it. As I had rushed home to be with him, Mom and I opened it yesterday and I was surprised at how very little £150 buys. It is not the company’s fault - they put a photo on to show the products- but I thought there would be more. I can’t fault the customer service and the ease of ordering, but I can’t help but feel like I’ve been gouged.

2023-12-31有帮助 1
Galaxycove

Unethical, unreasonable horrendous customer service

Update: it would have been cheaper for them to just refund me, as now the post office appears to have lost it. I reported that the tracker doesn’t recognise the tracking number so they said they’ll send another one. Wow! I was just coming on here to complain that they wouldn’t allow me to cancel my order 6 or so hours after I placed it - I had no idea that so many others rated them as being so bad. Despite my husband losing his job and no longer being able to afford it, they say they don’t allow returns unless something is wrong. I tried to cancel within hours, but they shipped it anyway. Companies like this are why people shop on Amazon instead. Had I cancelled within a few hours, it would have been fine on Amazon. If it ever arrives, I hope my husband likes it or I’ll never hear the end of it.

2020-11-14有帮助 13