Avoid at all costs
Do not use this company. They will fail to deliver and you will struggle to get your money back (even if you use Paypal). 20/02/2019: Order placed on 20 day turn around (20/03/2019). 08/03/2019: Contacted CS for update, told components had arrived and PCBA was in production. 19/03/2019: Contacted CS again, received an apology and 10% off next order coupon. 21/03/2019: Contacted CS again, told they were behind on orders and they could not say when they would ship. 21/03/2019: Considering they were already late and I could not get an answer on then the PCBA would actually start, I logged a dispute with Paypal. 22/03/2019: Received email from CS, this time saying that they had a "Customs Problem" with one of my components (even though they said all the components were ready on 08/03/2019). Told that PCBA would take 1 week and given a 25% discount coupon (not a refund of 25%, a coupon for 25% of my order to spend with a company that had already let me down!). 25/03/2019: Query email from a production engineer with pictures (seemed like production had finally been started). Engineer assured me the board would be shipped by Wednesday 27/03/2019. 28/03/2019: Emailed engineer again, got another generic excuse regarding "material supplier sent wrong material". 29/03/2019: Email from Betty assuring me the order was almost finished and would be shipped around Monday 01/04/2019. 02/04/2019: Dispute escalated with Paypal, Seeed had until 12/04/2019 to respond. 10/04/2019: Query email from production engineer with pictures showing my order was still not completed! 12/04/2019: Paypal notification that Seeed had responded to my claim. I do not know what their position is because Paypal does not show me their response. They now have until the 25/04/2019 to resolve. I am left in a position where I do not know what is going to happen? Even if they shipped the order today (they cant because its not completed), I have lost a month of invaluable development time. I cant go to another supplier until I find out if Paypal are going to refund my money. If they do, it wont be until the 25/04/2019 (plus how ever long it will take them to transfer the money). This means I have lost 2 months of development time with Seeed and have no boards. I will then have to wait another month with another supplier, so I will be 3 months behind schedule. Avoid this company at all costs!