My husbands surprise was ruined
I work in a corporate building with several employees. The delivery driver came to deliver the front desk staff asked the driver to give them time to locate or figure out who the person was. The driver ended up leaving. The store contacted my husband after leaving not during to try and find me but after and told him they would not be able to make the delivery because I don't work in that building. He was then told he could pick the order up himself. He asked for a refund and he was told that he could not get a refund he would have to pick up the order. He asked for a manager the person then goes ill give you a refund. My employer called the store because the front desk clerk felt bad about the driver leaving. She asked can they bring the delivery back. The store asked for my number and my employer gave it to them. The store called and explained all that happened and said my husband was rude. She went into a rant about everything. I had to basically cut her off and ask could she make the delivery, because the additional conversation wasn't needed. It was about me receiving my order It was the worst. They ruined his surprise. The driver was also very rude upon return. I always order from them but I will never ever again and also will let my husband know to never ever.