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Mr Timothy Whelan

英国

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Adobe

Charged for something I never wanted

I signed up for a trial with Adobe Acrobat Pro, as the only way I could use it for one document I needed to edit. I failed to spot that it had also signed me up for AI Assistant for Acrobat, which I didn't want, as a separate subscription. I cancelled Adobe Acrobat Pro before the free trial ended, but then got charged a month's subscription for the AI thing that I never wanted. They should make the subscription process much clearer and not bundle different subscriptions together.

2026-06-25有帮助 1