customer service horrendous
i have never known a company wich has such poor customer relations.i recently bought a diamond art kit which was incomplete drills missing .when asking them to supply them so i can start it.But after supplying as much info as i could with photos they asked me to purchase them .but how!!! no codes of colours on canvas or on empty packet could be any colour in the universe i still wouldn't have a clue .major point is WHY should i have to purchase the items which should have come with the kit.this is still on going after a month.disgusted!!!!!