Terrible experience
Terrible experience. I returned airpod Max 2. I made part of payment via mastercard giftcard. I was told that I will get bestbuy gift card. after processing return , I was told it went to MA gift card. I told them I threw it after using it. the store guy told me that he can not do anything but online chat will be able to help. spent 30 minutes with online chat. I was asked to call bestbuy gift retrieval service. spend 15 minutes. told me to call best buy public relation who told me to call master card gift service. I cancelled my best buy credit card. decided never to buy anything from them.