I needed help
I have been using the colour for a few years, and loving it. During a long holiday in the sun - swimming and using products to dress it up my hair colour had changed. Desparately I sent a garbled message asking for adjustment in the colour I wanted waiting for my return. It is wonderful. The colour has been toned perfectly and my hair is soft and shining, and easy to style. Thank you for listening and providing such a great service alongside your excellent product.