企业入驻搜索写评价分类关于
简体中文English

Will H

美国

1 评价
2 被浏览
0 有帮助

1 条评价

VaporFi

Stay away from this place!

This is the first time I ordered from them since they took over Direct Vapor and has been the worst online shopping experience I've ever had. First, I chose to make a purchase during their Black Friday/Cyber Monday sales in order to take advantage of the sale, I purchased a device, coils for that device, and a bottle of juice. Unfortunately for me they oversold the device due their inability to know their own inventory so they decided to just cancel the device from the order (rather than send me a different color which they had) which meant that I went from getting a pretty decent deal to receiving coils for a device I didn't have and paying double for a bottle of juice and 3-pack of coils due to the hefty delivery fee and their silly "adult signature service" which is a joke as I haven't had to sign for the last 10 deliveries I've had. On top of that they sent me the menthol version of a juice when I ordered the regular and again, unfortunately for me I'm stuck with it. Finally, their customer service is terrible. They communicate like children texting which is infuriating to me and they ignored my responses to their messages after asking if I had any other questions. I'd also like to note that I have an order history going back like 10 years with Direct Vapor which has transferred over to them. I cannot imagine treating a customer like this in my business.

2023-12-14