When my frames were returned and…
When my frames were returned and promptly broke (plastic can become brittle over time), they replaced my frames with very comparable ones. It took a long time (about 2 months?) to receive the replacement glasses, but the quality is great, the frames are so nice, and customer services is very friendly. Communication was a little spotty between steps of verifying they were solving my issue with broken frames, but I am very happy they were able to replace my favorite frames with similar ones in my case. Would use Lensabl again for sure.