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ALEX ALVAREZ

美国

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DICK'S Sporting Goods

Bait and Switch with inaccurate delivery dates

The shipping estimate when the order was placed was from 3 to 5 days. The actual time to deliver is now 10 days. That's a bait and switch. All I received from customer service when I asked why the delay was that it technically wasn't late. That's terrible customer service, if you say it will be delivered within 2 to 5 days and it turns out to be 10 days, there is nothing "technical" about it, I was given wrong information from the start in an effort to hook me in to the purchase. I will never do business with Dicks Sporting Goods again.

2026-05-14有帮助 2