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P Seeralan

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Alipay

Think before you buy

I have been registered with AliExpress for the last 2 months. The experience had been both good & bad. The Cardinal rule is never devulge your bank accoumt. I make all my payments using PayPal and not my personal bank account. This company AliExpress is based in mainland China. The number one country for hacking. As such any purchase is going to be through PayPal or other third party account and NOT your personal account. Goods purchased are normally sent via ordinary post and it can take anywhere between 3 and 12 weeks. As such look at the approximate delivery time. Don't get carried away. Things may look cheap but sometimes on the paying page, you will notice exorbitant shipping cost. They charge UK VAT, but when you get the item, the price of the value is somewhat reduced. I believe this is to evade UK full tax. You will have to be sure what you are purchasing as returns can be a nightmare. Since I am quite well acquainted with returns, I got my returns into my PayPal account within 8 days. Yes your read it right. Handle your returns professionally. It must be damaged. In Chinese language it classified as "Broken" Take photographs of the damaged item and paste in their complaint page and they will definitely get back. Take Notice that Aliexpress is like ebay. Don't write long essay of complaints as they are Not very proficient in English. Keep it short like, Broken or damaged goods or not working and that's it. You must understand that there is no Consumer Statutory rights, like the one practiced by Ebay & Amazon. Chinese rules are "Buyer be Aware". Ha Ha. However before buying on AliExpress, check on ebay or Amazon for the same item and maybe the item may a pound or two more. You don't have to wait too long unless necessary. In a nutshell Don't use your personal bank account and be 100% positive and read before you hit the PAY BUTTON. Overall I give them 3/5 cos AliExpress website is too confusing and very tedious to search on the complaint page. AliExpress need to simplify their Web page. Downloading of pages can be a nightmare. Good Luck

2022-02-10